Elevating Customer Service in 4 Simple steps
When a customer walks into your business, they either leave feeling great or frustrated. There's no neutral ground. At Farmers State Bank, we've cracked the code on delivering top-notch customer service every single time. Here?s how we do it, and how you can too!
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Strategic Planning for Small Businesses: Big Impact on Success
Strategic planning is crucial for any business aiming to navigate the complexities of its environment and achieve long-term success. Our CEO, Charlie, recently shared valuable insights on how we approach strategic planning at Farmers State Bank. Here's a summary of our conversation, focusing on the key elements and processes that make our strategic planning effective.
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Locked and Loaded: The Power of a CD
In today's rapidly changing financial landscape, it's essential to stay informed about various investment options. Certificates of Deposit (CDs) have been generating quite a buzz recently, offering a safe and secure way to grow your savings. To shed light on this often-misunderstood financial tool, we sat down with Kelly Green, a seasoned banking professional with over 20 years of experience, to discuss everything you need to know about CDs.
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Building a Home from the Ground Up | Part 2
Are you thinking about building your dream home? The construction loan process can seem intimidating, but with the right guidance and planning, it's entirely manageable. Here's a detailed look at the process, with insights from Ashley's experience and expert advice from Poli Benedict, a seasoned lender at Farmers State Bank.
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From Concept to Spectacle: The Art of Crafting Impactful Events
On September 14th, Farmers State Bank put on an event called the Legacy Sessions where we provided our community with valuable insight on how to leave a lasting legacy for generations to come. As a marketing team we?ve thrown some pretty great events and some not so great events, but this one will go down in Farmers State Bank history. But what made this event so remarkable? In this week?s episode Jill, Jared, and Ashley walk you through our event-planning process and share our secret to what makes an impactful event. We?re giving you the tools to create your own event vision and goals, as well as the timeline we follow to make sure nothing slips between the cracks leading up to the event.
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