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Gratuity Gone Wild: Unpacking America's Tipping Obsession

By: Jill Franks + Ashley McVicker + Jared Gravatt

Gratuity Gone Wild: Unpacking America's Tipping Obsession
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Tipping in the United States has become a hot topic, sparking debates and discussions across the nation. Once a gesture of gratitude for exceptional service, tipping has morphed into a societal expectation that extends beyond traditional full-service dining. Today, you can find tip jars and digital tip prompts at self-service establishments, quick-service restaurants, and even at self-checkout stations. How did we get here?

The TIP in Tipping

Did you know that TIP stands for "To Insure Promptness"? That little extra on your bill was initially meant to get you faster service, but now it's become an expectation, no matter where you go. The acronym was literally written on signs in London, prompting customers to add coins to a jar for quicker service. Fast forward, and the tipping culture has turned into an entirely different beast.

A Quick History Lesson

Tipping in the U.S. has its roots in the post-Civil War era. Wealthy Americans, inspired by European customs, brought the practice home. It really took hold during the Reconstruction period when hospitality businesses hired freed slaves, paid them meager wages, and relied on tips to make up the difference. This was seen as a way to avoid paying fair wages, effectively passing the buck to the customers. The concept was met with plenty of resistance as many Americans viewed tipping as undemocratic and akin to bribery.

By the early 20th century, tipping was firmly established, especially in industries like hospitality and dining. But unlike in Europe, where tips were an addition to a decent wage, in the U.S., tipping became a significant part of workers' income. This shift placed a burden on consumers to directly compensate workers, which some argue absolved employers from paying fair wages.

Fast Forward to Today

Today, tipping is everywhere. It's no longer confined to full-service restaurants; you see tip jars and digital prompts at your local coffee shop, the subway counter, and even self-checkout kiosks. Here’s why tipping culture has spiraled out of control:

1. Digital Payment Systems

With the rise of digital payment systems, tipping has become more visible and harder to avoid. Those screens flipping around with suggested tip amounts—10%, 15%, 20%—make it almost compulsory to leave a little extra.

2. Economic Pressures and Wage Stagnation

Many service workers earn minimum wage or less. In states with lower tipped minimum wages, tips are crucial for making ends meet. As living costs rise, the pressure on customers to tip generously increases.

3. Cultural Shifts and Consumer Expectations

There's been a shift in how tipping is perceived. Younger generations, particularly Gen Z, see tipping as a way to support each other in tough economic times. This has led to an expanded tipping culture that now includes coffee shops, fast-casual dining, and food trucks.

4. The COVID-19 Impact

The pandemic hit the service industry hard. Workers faced job losses and health risks, prompting customers to tip more generously as a form of support. Businesses also introduced service charges to cover increased costs, further entrenching tipping expectations.

5. Employer Strategies

Some employers actively encourage tipping to boost employees' earnings without raising wages. Signs, prompts, and even verbal cues from staff nudge customers to tip where they might not have considered it before.

The Debate on Tipping

The ongoing debate around tipping raises questions about its necessity and fairness. Should businesses pay their employees a living wage instead of relying on customers to supplement their income? Is it time to reevaluate the tipping culture and seek alternatives that ensure fair wages and consistent income for service workers?

One argument suggests that tipping should be eliminated in favor of fair wages. Yet, others argue that tipping allows for performance-based earnings, motivating employees to provide better service. In the end, it's a complex issue with no easy answers.

Tipping Around the Globe

Tipping practices vary widely. In the U.S., a 15-20% tip is standard. But hop across the pond to Europe, and you’ll find service charges included in the bill. In Japan, tipping is considered rude, and in Australia, it's not customary but appreciated in urban areas.

Here’s a quick look at tipping practices in various countries:

  • Canada: Similar to the U.S., tipping in restaurants and for other services is common, with 15-20% being the norm.
  • Mexico: Tipping is expected in restaurants and for services like taxis and hotel staff, typically around 10-15%.
  • Brazil: A 10% service charge is often included in the bill at restaurants, but additional tipping is appreciated.
  • United Kingdom: A tip of 10-15% is expected in restaurants if a service charge is not already included. Tipping in pubs and for other services is less common but appreciated.
  • France: A service charge (service compris) is typically included in the bill at restaurants, but leaving some extra change is customary.
  • Italy: A service charge may be included (coperto), but rounding up the bill or leaving small change is common.
  • Australia and New Zealand: Tipping is not customary, but it is becoming more common, especially in urban areas. Around 10% is appreciated in restaurants.
  • Japan: Tipping is not customary and can even be considered rude, as excellent service is expected without additional gratuity.
  • China, South Korea, Malaysia, Singapore, Denmark, Sweden, and Norway: Tipping is not customary or is discouraged. Service charges are typically included, and rounding up the bill is appreciated but not necessary.

Tipping in Illinois

In Illinois, the standard minimum wage is $14.00 per hour, but for tipped employees, it can go as low as $4.95 per hour due to the tip credit system. The idea is that tips will bring their earnings up to or above the standard minimum wage, but this system is fraught with inconsistencies and can lead to financial instability for workers.

How Tip Credits Work in Illinois

While the tip credit allows employers to pay tipped employees significantly less than the prevailing minimum wage in cash, no tipped employee should ever receive actual wages of less than $14.00 per hour. The cash wage received plus any tips should equal at least $14.00 for each hour the tipped employee works.

Example Tip Credit Calculation: Let's say Jonathan is a bartender in Illinois who receives an hourly wage of $14.00, the Illinois minimum wage. During an hour-long scheduled shift, Jonathan receives $4.00 in tips. For that hour, Jonathan's employer can credit $3.30 of the received tips against Jonathan's hourly wage of $14.00, so they will only pay $4.95 in cash wages for that hour. However, including both the cash wage and the $4.00 in tips received, Jonathan's total earnings are $9.00. In the next hour of their shift, Jonathan receives no tips. Because no tips were received to be credited against the minimum wage, the employer must pay Jonathan $14.00 in cash wages for this hour.

Wrapping It Up

Tipping in the U.S. has transformed from a polite gesture into a complex and often guilt-ridden expectation. As digital payments and economic pressures push tipping into new territories, consumers and businesses alike grapple with its implications. Whether you're a generous tipper or a reluctant one, understanding the history and current state of tipping can help navigate this nuanced social norm.

So next time you're faced with a tipping screen, you'll know just how deep the rabbit hole goes. Happy tipping—or not!

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